Track your order

Here are some facts about tracking your order:

  • You get your tracking number in your shipment confirmation email. We send you this ones the order is shipped. 
  • You can track the order ones the item is shipped by airplane. This takes around 3 - 5 days after you got the shipment confirmation email. 

Track your order by clicking on your country:


  • Germany

  • Belgium
    *The tracking code starts with RX or RB and ends with SG or CN
  • The Netherlands (tracking code + zipcode)
    *The tracking code starts with LX and ends with NL


If your country isn't on this list, don't worry! Please send us an email and we will help you track your order.



  • The Netherlands: My tracking starts with LX but on the website it says it should start with 3S / KG. Can I still track it on this website?
    Yes, you can! You can track this tracking number on the website ones the item is shipped by the airline. So don't worry about this.
  • How long is the shipment to my country?
    Go to our '' Shipping & Delivery'' page to find this out!